The nationwide average length of stay for patient visiting the emergency department is over 4 hours. At Southwest Regional Medical Center, we have cut our average length of stay to just a little over 2 hours. We have accomplished this by implementing the best technology to serve you and by striving to have each patient initially seen by a healthcare professional within 30 minutes. The Waiting (Less) Room 30 minute guarantee began in March 2010 and guarantees patients will be seen by a healthcare professional within 30 minutes.
Southwest Regional Medical Center also has an agreement with EmCare. EmCare is a leading national provider of emergency medicine. EmCare clinicians participate in more than 15 million patient encounters annually. The company focuses on helping each client with efficiency, quality of care and creating an outstanding patient experience.
The emergency department at Southwest Regional Medical Center treats over 18,000 patients each year. The emergency department has eight treatment rooms with immediate access to laboratory testing and diagnostic services, which range from x-ray to CT exams. Many patients with conditions serious enough to require admission are able to receive care at Southwest Regional. The inpatient services consist of 18 medical/surgical beds, five Intermediate Care Unit beds and 26 behavioral health beds.
Bridgett Trump, RN, is the Director of Emergency and Acute Care Nursing Services. She can be reached at 724-627-2552 or at Bridgett.Trump@sw-rmc.com.